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Act of consoling helps those who console : a multicenter observational survey study in hospice services

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NICOLI, Federico | MONTAGUTI, Elena | GASPARETTO, Alessandra | ZANINETTA, Giovanni | GROSSI, Alessandra A. | MANGERI, Gianluca | MICCINESI, Guido | PETRINI, Carlo | PICOZZI, Mario

Background: The contemporary scientific literature documents a lack of attention toward the act of consoling put into practice by health care professionals (HCPs) in hospice services. Objective: To describe the act of consoling and its meaning for hospice-employed HCPs. Design: A multicenter observational survey study was performed through a paper-based questionnaire. Subjects: The study was sent to the directors of 10 hospices in Northern Italy and distributed to 232 HCPs. Results: A total of 218 HCPs responded (94%). The results showed that most HCPs consider the practice of consoling to be essential to their profession, but they also underscored the extreme complexity of the process. Conclusion: The act of consoling is not simply a professional duty defined in contractual clauses. Rather, it is a set of specific communicative practices and skills required of HCPs.

http://dx.doi.org/10.1089/jpm.2020.0652

Voir la revue «JOURNAL OF PALLIATIVE MEDICINE, 24»

Autres numéros de la revue «JOURNAL OF PALLIATIVE MEDICINE»

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